北京天倫王朝酒店-住客評論

Guest（家庭旅游） 2026-01-01
冬天，房間溫暖，不冷，臨街房也不吵。客服好。早餐多選擇。之前看評語不是很好，可是我們入住一切都很好。
酒店回復：
非常感謝您的用心點評！這個冬天，能在房間里為您守護一份溫暖與安靜，我們深感榮幸。期待在下一個季節與您重逢，為您帶來更多美好體驗！
Guest（商務旅客） 2026-01-01
酒店大廳裝修，現在較小。前臺服務人員非常熱情周到，設施齊全舒適，交通非常方便。周圍吃飯的地方很多，購物方便
酒店回復：
感謝您的下榻！酒店大堂即將完成煥新升級，誠摯期待您下次光臨，親身感受更臻完美的設施與服務。我們在此恭候您的再次歸來！謝謝！
Guest（家庭旅游） 2026-01-01
房間衞生乾凈整潔，每天都有阿姨來打掃的乾乾凈凈所有東西都給我們換新。酒店的地理位置很好，離王府井商圈和故宮都很近。特別Apple客房經理的服務特別好，非常善談，給我分享了周圍好多好吃的好玩的地方，還給我贈送了下午茶，吃了點水果喝了點茶水，看我一個人她還很親切的陪我聊天，幫我處理快遞問題，幫忙聯系了快遞公司。還主動幫我拎行李上車，非常感謝！
酒店回復：
感謝您的真誠好評！很高興能為您的北京之行增添更多美好回憶。也特別感謝您對Apple工作的認可，為您提供貼心服務、分享本地攻略并解決各項需求是我們的職責所在。期待您下次光臨，我們將繼續努力為您帶來更加美好的入住體驗！
Guest（Business traveler） 2025-12-01
The hotel is at a convenient location great to walk around, the facilities is good too!
酒店回復：
Thank you so much for your kind words! We look forward to welcoming you back to enjoy more of our exceptional services. Best wishes!
Guest（Traveling with friends） 2025-12-01
I had a great experience at the Sunworld Dynasty Hotel. The staff were friendly, the room was clean and comfortable, and the location was perfect for getting around. Facilities were well kept and I’d happily stay here again.
酒店回復：
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our services. Hope we can have the chance to serve you next time. Best Wishes!
Guest（Family） 2025-12-01
I had a very pleasant stay at Sunworld Dynasty Beijing Hotel. The location is perfect, making it very convenient to get around the city. The staff were warm, friendly, and always helpful, which made the stay even more comfortable. I would definitely choose to stay here again if I visit Beijing in the future.
酒店回復：
Thank you for your wonderful review! We're thrilled to hear that you had such a pleasant stay with us at Sunworld Dynasty Hotel Beijing. It’s great to know you found our location convenient and our staff friendly and helpful. Your kind words mean a lot to our team. We look forward to welcoming you back on your next visit to Beijing!
Guest（為他人預訂） 2025-12-01
房間完全超出預期，空間超級大的。超級nice，雖然整體設施看得出有點年代感，但是衞生很不錯，交通出行都很方便。好評
酒店回復：
謝謝您的下榻和好評！酒店目前仍有部分公共區域正在進行升級改造，期待不久的將來，全新升級的設施環境，能夠為您帶去更加美好的旅程體驗！謝謝！
Guest（商務旅客） 2025-12-01
酒店服務員態度很好也很親切、地理位子就在王府井大街上逛街去故宮景點都很方便、但是酒店房間從新裝修的味道還是很重、房間整個不通風、格局也很壓抑、房間也小、有失老牌5星級酒店的風范、為了增加房間數量卻犧牲了入住客戶的感受及舒適度！安全程度也有所堪憂！
酒店回復：
Dear guest, we truly appreciate your kind words about our location and front desk team. We will pay more attention on the service problems you mentioned. Hope you come back again and we would like to try all possibilities to give more satisfy stay to you. Thank you view
Guest（與好友旅游） 2025-12-01
剛到酒店大堂就想退掉預訂，空間逼仄，完全不符合酒店星級，跟民宿似的。提交了退訂后又怕扯來扯去麻煩，就又取消了申請，想想也是自己選的，就接受吧。前臺給升級了房型，出乎預料。然后住了兩晚遇到的所有工作人員都很熱情，這點特別贊。行政酒廊出品真的挺差的，喝點飲料就行。綜合感：地理位置優越，服務態度優秀。軟件佳硬件垮。臨走把手機落在大堂沙發，被妥善保管，感謝??馬路對面涮羊肉好吃
酒店回復：
非常感謝您的細致分享！非常高興能用我們的服務能為您的旅程帶來更多驚喜。酒店目前部分區域仍在進行重裝升級，并即將完成。期待您的再次光臨，我們將不斷努力，為您呈現更多美好的入住體驗！
Guest（Couple） 2025-11-01
the service could be better from the hotel staff. they were friendly but did not help with luggage. found 2 little bugs in the room as well but husband killed it quickly so did not complain to the hotel. there were also no delivery service for my parcels or deliveries up to the room, had to walk down and bring it up myself. location was close to wangfujing and tiananmen/ forbidden city but was very far from everywhere else. all didi rides took at least 30 mins outwards. the area around the hotel was pretty dead town after 9pm.
酒店回復：
Thank you for sharing your detailed feedback. Your comments are truly valuable, and we will address these areas with our team to improve our service standards. We hope to have the opportunity to welcome you back and provide a much more comfortable stay in the future.

北京天倫王朝酒店

客戶評價 由實住客人提供的真實點評

Guest（家庭旅游） 2026-01-01

Guest（商務旅客） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（Business traveler） 2025-12-01

Guest（Traveling with friends） 2025-12-01

Guest（Family） 2025-12-01

Guest（為他人預訂） 2025-12-01

Guest（商務旅客） 2025-12-01

Guest（與好友旅游） 2025-12-01

Guest（Couple） 2025-11-01

客戶評價由實住客人提供的真實點評