北京天伦王朝酒店-住客评论

Guest（家庭旅游） 2026-01-01
冬天，房间温暖，不冷，临街房也不吵。客服好。早餐多选择。之前看评语不是很好，可是我们入住一切都很好。
酒店回复：
非常感谢您的用心点评！这个冬天，能在房间里为您守护一份温暖与安静，我们深感荣幸。期待在下一个季节与您重逢，为您带来更多美好体验！
Guest（商务旅客） 2026-01-01
酒店大厅装修，现在较小。前台服务人员非常热情周到，设施齐全舒适，交通非常方便。周围吃饭的地方很多，购物方便
酒店回复：
感谢您的下榻！酒店大堂即将完成焕新升级，诚挚期待您下次光临，亲身感受更臻完美的设施与服务。我们在此恭候您的再次归来！谢谢！
Guest（家庭旅游） 2026-01-01
房间衞生乾净整洁，每天都有阿姨来打扫的乾乾净净所有东西都给我们换新。酒店的地理位置很好，离王府井商圈和故宫都很近。特别Apple客房经理的服务特别好，非常善谈，给我分享了周围好多好吃的好玩的地方，还给我赠送了下午茶，吃了点水果喝了点茶水，看我一个人她还很亲切的陪我聊天，帮我处理快递问题，帮忙联系了快递公司。还主动帮我拎行李上车，非常感谢！
酒店回复：
感谢您的真诚好评！很高兴能为您的北京之行增添更多美好回忆。也特别感谢您对Apple工作的认可，为您提供贴心服务、分享本地攻略并解决各项需求是我们的职责所在。期待您下次光临，我们将继续努力为您带来更加美好的入住体验！
Guest（Business traveler） 2025-12-01
The hotel is at a convenient location great to walk around, the facilities is good too!
酒店回复：
Thank you so much for your kind words! We look forward to welcoming you back to enjoy more of our exceptional services. Best wishes!
Guest（Traveling with friends） 2025-12-01
I had a great experience at the Sunworld Dynasty Hotel. The staff were friendly, the room was clean and comfortable, and the location was perfect for getting around. Facilities were well kept and I’d happily stay here again.
酒店回复：
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our services. Hope we can have the chance to serve you next time. Best Wishes!
Guest（Family） 2025-12-01
I had a very pleasant stay at Sunworld Dynasty Beijing Hotel. The location is perfect, making it very convenient to get around the city. The staff were warm, friendly, and always helpful, which made the stay even more comfortable. I would definitely choose to stay here again if I visit Beijing in the future.
酒店回复：
Thank you for your wonderful review! We're thrilled to hear that you had such a pleasant stay with us at Sunworld Dynasty Hotel Beijing. It’s great to know you found our location convenient and our staff friendly and helpful. Your kind words mean a lot to our team. We look forward to welcoming you back on your next visit to Beijing!
Guest（为他人预订） 2025-12-01
房间完全超出预期，空间超级大的。超级nice，虽然整体设施看得出有点年代感，但是衞生很不错，交通出行都很方便。好评
酒店回复：
谢谢您的下榻和好评！酒店目前仍有部分公共区域正在进行升级改造，期待不久的将来，全新升级的设施环境，能够为您带去更加美好的旅程体验！谢谢！
Guest（商务旅客） 2025-12-01
酒店服务员态度很好也很亲切、地理位子就在王府井大街上逛街去故宫景点都很方便、但是酒店房间从新装修的味道还是很重、房间整个不通风、格局也很压抑、房间也小、有失老牌5星级酒店的风范、为了增加房间数量却牺牲了入住客户的感受及舒适度！安全程度也有所堪忧！
酒店回复：
Dear guest, we truly appreciate your kind words about our location and front desk team. We will pay more attention on the service problems you mentioned. Hope you come back again and we would like to try all possibilities to give more satisfy stay to you. Thank you view
Guest（与好友旅游） 2025-12-01
刚到酒店大堂就想退掉预订，空间逼仄，完全不符合酒店星级，跟民宿似的。提交了退订后又怕扯来扯去麻烦，就又取消了申请，想想也是自己选的，就接受吧。前台给升级了房型，出乎预料。然后住了两晚遇到的所有工作人员都很热情，这点特别赞。行政酒廊出品真的挺差的，喝点饮料就行。综合感：地理位置优越，服务态度优秀。软件佳硬件垮。临走把手机落在大堂沙发，被妥善保管，感谢??马路对面涮羊肉好吃
酒店回复：
非常感谢您的细致分享！非常高兴能用我们的服务能为您的旅程带来更多惊喜。酒店目前部分区域仍在进行重装升级，并即将完成。期待您的再次光临，我们将不断努力，为您呈现更多美好的入住体验！
Guest（Couple） 2025-11-01
the service could be better from the hotel staff. they were friendly but did not help with luggage. found 2 little bugs in the room as well but husband killed it quickly so did not complain to the hotel. there were also no delivery service for my parcels or deliveries up to the room, had to walk down and bring it up myself. location was close to wangfujing and tiananmen/ forbidden city but was very far from everywhere else. all didi rides took at least 30 mins outwards. the area around the hotel was pretty dead town after 9pm.
酒店回复：
Thank you for sharing your detailed feedback. Your comments are truly valuable, and we will address these areas with our team to improve our service standards. We hope to have the opportunity to welcome you back and provide a much more comfortable stay in the future.

北京天伦王朝酒店

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2026-01-01

Guest（商务旅客） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（Business traveler） 2025-12-01

Guest（Traveling with friends） 2025-12-01

Guest（Family） 2025-12-01

Guest（为他人预订） 2025-12-01

Guest（商务旅客） 2025-12-01

Guest（与好友旅游） 2025-12-01

Guest（Couple） 2025-11-01

客户评价由实住客人提供的真实点评